Privacy Policy

At PetPals, accessible from PetPals.org, one of our main priorities is the privacy of our visitors and shelter applicants. This Privacy Policy document outlines the types of information collected and saved by PetPals and how we handle it.

1. Personal Information We Collect

When you submit an application to adopt any animal, we collect details including:

• Contact details (Full name, address, email address, and phone number).
• Household information (Presence of other animals, children, and landlord approval).
• Verification documents (Proof of address or housing authorization letters).

2. How We Use Your Details

We use this information solely to ensure animal safety, including to:

• Find the best match for you and your puppy.
• Verify veterinary references or landlord approval to prevent neglect.
• Keep microchip information up to date to help find pets if they get lost.
• Process adoption records and pet health files.

3. Third-Party Sharing Rules

We strictly do NOT trade, rent, or distribute your contact details or application forms to marketing agencies. Information is shared strictly with:

• National microchip registries to register ownership of adopted companions.
• Veterinary clinics handling your adopted pet's health records or prescriptions.

4. User Protection Rights

You retain full rights to ask us to update or delete your information at any time. To make a request, email us at [email protected].